Adventures of a retail pharmacist forced to become a member of the dread Cancer Patient class.
Tuesday, October 20, 2009
I am amused by my little old ladies who cannot remember to take their Alzheimer's pills. Those little old ladies are my favorite patients and I look forward to helping them when they come to my counter. I am also amused by the little old ladies with thick glasses who cannot find the Ocuvite on the shelf. They come in armed with their magnifiers but still need my help. Good times!
Thursday, October 15, 2009
Tuesday, October 6, 2009
Exacta Zen
Counting all day can get tedious. You need ways to keep your mind fresh and focused. I keep tally of the number of times that I pour out exactly the right number of pills in one pour. This has to be a quick unhesitant pour. No shaking the bottle as the pills fall out one by one. Over a decade ago, one of my technicians called these pours "Exactas". The name stuck. I admit that I tally my Exactas most days. I have a strict definiton of Exacta. It only counts if you pour quickly. It only counts if there are pills remaining in the stock bottle after you pour. Unit-of-use packaging doesn't count. I average about 3-4 Exactas in a 10 hour day. It's going to be a good day if I pour an Exacta before 9am. Last week I had 11 in a 10 hour day. That was a great day! Throwing Exactas somehow reassures me that I am in the zone, I am focused and clear and ready. You can't forcefully enter the zone, you have to be loose and let it come to you. If you focus on the zone, it evaporates. It's a meditation of motion and rhythm. It's Zen................
.....then both phonelines ring, consulation is needed, override codes are needed, blah, blah, sigh.
.....then both phonelines ring, consulation is needed, override codes are needed, blah, blah, sigh.
Monday, October 5, 2009
Need a tech?
My boss tells me to be sure to use my techs effectively. Let's see.....
Techs are supposedly here to help me process, fill and sell prescriptions. Hopefully they can relieve my stress by stepping in to carry on any procedure when the heat is on. Great in theory!
My techs are not allowed to fully process any prescription. They are required to interrupt me so I can signoff the computer with one of my two passwords depending on the situation. Techs are not allowed to sell any rx until I have checked it. Techs are not allowed to sell any new prescription without the pharmacist (that would be me again) counseling the patient. Techs may answer the phone, but they are not allowed to answer any medical question, take a new prescription or transfer a prescription. Those tasks fall to the pharmacist (that would be me again). So....my question is, what do I need a tech for?
Currently accepting any and all suggestions.
Techs are supposedly here to help me process, fill and sell prescriptions. Hopefully they can relieve my stress by stepping in to carry on any procedure when the heat is on. Great in theory!
My techs are not allowed to fully process any prescription. They are required to interrupt me so I can signoff the computer with one of my two passwords depending on the situation. Techs are not allowed to sell any rx until I have checked it. Techs are not allowed to sell any new prescription without the pharmacist (that would be me again) counseling the patient. Techs may answer the phone, but they are not allowed to answer any medical question, take a new prescription or transfer a prescription. Those tasks fall to the pharmacist (that would be me again). So....my question is, what do I need a tech for?
Currently accepting any and all suggestions.
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